[STOCK MOTOR WARRANTY POLICY]

As a minimum, the following specific policies will apply for all warranty claims submitted:

- Warranty claims must be submitted to HD HEA (HD Hyundai Electric America Corp.) at lvmotor@heamerica.com within 30 days of the failure.

- Full completion of the Motor Warranty Report will be required for all Motor Warranty claims prior to any repairs being started. Warranty shall be denied if repairs are started are not approved by HD HEA.

- All warranties on motor winding failures will require pictures of the failure to be supplied with the EASA warranty repair report.

- HD HEA does not collect any shipping or transportation costs of a motor to or from an authorized EASA repair shop.

- A “No fault” warranty will be offered one time, per end user, per application for motors less than 30HP. If there is more than one warranty claim for the same end user and application, the HD HEA warranty process will stay in effect.

- To process a “No fault” warranty claim, (1) Original nameplate from the failed motor, (2) Copy of the original HD HEA invoice or invoice # for the failed motor, (3) Brief description of the failure for quality control purposes, are to be sent to HD HEA.

Stock Motor Warranty Period: All HD Hyundai Electric Standard Stock Motors sold by HD HEA are warranted to be free from material defects from initial startup. This warranty is held contingent upon proper storage, installation, operation, and maintenance of the motors in approval with HD Hyundai Electric's practices and normal operating conditions.

- Severe Duty Motors: Three (3) years from date of Invoice

- Explosion Proof Motors: Three (3) years from date of Invoice

- IEEE841 Motors: Five (5) years from date of Invoice

Motor Warranty Procedure: The following outlines the procedure for all warranty claims to be submitted:

- Identify the product and warranty policy associated with the products listed above.

- Any approved authorized EASA repair shop may be used for processing a claim by contacting HD HEA's LV Motor Service Department.

- Once the motor is received from the customer, the service department will perform an inspection at their facility. HD HEA reserves the right to request inspection of failed equipment to witness the service shop inspection prior to any work performed.

- The EASA repair shop will disassemble the motor and diagnose the failure.

- If the motor is deemed a warranty failure by the service repair department, an EASA warranty repair report shall be filled out and submitted as a claim along with pictures of the failed components. For motors above 100HP, HD HEA will require alignment readings, vibrations readings at startup and at running conditions.

- Contact HD HEA's LV Motor service department prior to proceeding with any repairs. Warranty claim shall be denied if work is started prior to notifying HD HEA. A repair quote from the service center will need to be approved by HD HEA before proceeding with any repairs.

- All inspections done by an authorized EASA repair shop will be forwarded to HD HEA for review. The HD HEA LV motor service department will forward to the customer a copy of the inspection report along with the results of whether the warranty is accepted or refused by HD HEA.

- All motors replaced by HD HEA will require the nameplate of the failed motor be sent to HD HEA's LV motor service department.

- The completed EASA warranty repair report and service repair invoice shall be received within 30 days of completed repairs for payment to be considered by HD HEA.

- When an Authorized HEA Repair Shop repairs a motor, the repaired part of the motor from the date of the repair is now covered by the warranty offered by the repair shop. With proper documentation recorded, the extended warranty will still apply to the motor, except on the repaired portion. The repaired portion will now be covered by the warranty of the Authorized Repair Shop.

- When the decision is made to replace the warranted motor, the replaced motor will take over the remaining warranty period of the warranted motor. The warranty period does not start over with the replaced motor.

[STOCK MOTOR RETURN POLICY]

All returned products are subject to prior approval and must have an appropriate RMA number. These products must be returned within 90 days, freight to be prepaid by customer. Returned Products must be unused, in resalable conditions, and in undamaged original packaging. A 15% restocking fee will be applied. If the customer places an order equal or greater than the products being returned, then the restocking fee will be 10%. If the products being returned was originally shipped to the customer at freight prepaid and allowed, the original freight charge will be deducted from the return credit. If upon arrival of the RMA, products are not in unused, undamaged condition or in original packaging, then additional charges will be applied. RETURNS ON MODIFIED PRODUCTS OR NONSTANDARD CUSTOM PRODUCTS WILL NOT BE ALLOWED.